...On behalf of my team and the entire organization, thank you for your continued support of the Wizards. When I was hired during the summer as your head coach, I had high expectations for what this team could accomplish. Coming into training camp, enthusiasm was high and many media outlets were picking us to finish among the top teams in the Eastern Conference. When I talked to fans during the preseason, there was a sense of optimism that the Wizards were going to be back on top where we belonged. Unfortunately, this season has not lived up to the expectations that you and I shared. It has been filled with numerous disappointments, including the passing of our beloved owner and patriarch, injuries to key players and an off-court situation that caused unprecedented distractions and disruption to the entire organization. But I am not using those things as excuses. Our results on the court have simply not lived up to my standards. I am certain that they have not lived up to yours, either. We will continue to work to make up ground this season to return to the playoffs, a goal that is not yet out of reach for us in the Eastern Conference. Perhaps more importantly, we will continue to work to make sure that we are establishing a future for this team that reflects the vision that I had for them when I accepted the job as head coach. I have taken two different teams to the Conference Finals and I’m confident that I can instill the winning attitude and championship mindset in this team that is required to get to that level (and that is deserved by our loyal fans). When we reach that level, I want to make sure that you are there with us. The unwavering support from our fans while we’ve battled adversity has been the most rewarding part of the season for me and my players. I can only imagine what the support will be like when we have this team competing at the highest level. I look forward to accomplishing that goal together and seeing you at Verizon Center when we do. Please take a moment and click here to watch a message from me concerning the renewal of your ticket plan. If you have any questions in regards to the renewal process please contact your customer service representative...A Message from Coach Email sent to season ticketholders at start of renewal push.