In the past I always tried to fly CONTINENTAL and I just acheived my million miles flown on that airline. I know this because they sent me a tag saying so. CONTINENTAL was the best at one time, but they have fallen in the customer service department as well. CONTINENTAL has gone down hill ever since the new guy took over for them. I had been a platinum memeber for years and in 2007 I flew 72,500 miles up until September. I only needed 2,500 miles to maintain my platinum status but I didn’t reach as I joined the Wizards and stopped flying. Never heard a word, email, letter to see why I stopped flying. Nineteen years I was a loyal CONTINENTAL flyer. Now I get elite status the rest of my life. SILVER ELITE which is like not flying at all. Thank you CONTINENTAL what a great gift to give a millionmile flyer. How touching. (I am being sarcastic.) Can’t wait for my next flight with you guys.Call me crazy, but I don't think that Dave Hopla is a fan of CONTINENTAL.